Privacy Policy

1. Consent

This Privacy Policy applies to all InBot websites and applications and governs how we collect and use your personal data.

We suggest reading this Privacy Policy in full. If you disagree, you should not access our website and applications. By accessing InBot services, you acknowledge being aware of the practices described in this Privacy Policy.

You have an important responsibility for protecting your privacy. We recommend that you do not share your passwords with anyone, whether by email, phone, or any other means. If you are a minor, please request authorization from your parents or guardians before sharing information with anyone on the Internet.

Not all data processing carried out by InBot requires consent and may also occur for contractual execution, fulfillment of legal obligations, and legitimate interest, as permitted by the LGPD.

Data Subject Rights

Under the LGPD, the data subject may request:

• confirmation of the existence of processing
• access to data
• correction of incomplete, inaccurate, or outdated data
• anonymization, blocking, or deletion
• data portability
• revocation of consent
• information about data sharing
• review of automated decisions, when applicable

2. Information Collected

We collect information from you when you register on our site or fill out a form. When placing an order or registering on our site, you may be asked to enter your name, email address, and contact details.

In addition to registration information, InBot may also store data about purchases and other types of interactions with the site.

The use and transfer of information received from Google APIs by InBot to any other application will follow the Google API Services User Data Policy, including Limited Use requirements. Data collected from Google will not be used with AI or third-party tools. The use of third-party APIs and services complies with their respective privacy policies, security requirements, and applicable usage limitations.

Legal Bases for Data Processing

InBot processes personal data based on the legal bases provided in the General Data Protection Law (Law No. 13,709/2018), including:

• data subject's consent
• contract performance
• compliance with legal obligations
• regular exercise of rights
• legitimate interest
• credit protection and fraud prevention, when applicable

Content, messages, and information entered by users in virtual assistants and automated workflows may be processed for the execution of contracted services, subject to appropriate security, confidentiality, and access restriction measures.

3. Purpose of Use of Information

The information collected aims to provide special and individualized treatment for each customer. Through this information, we seek to improve our communication channel with consumers, understand them better, and provide services that meet their needs, expectations, and preferences.

4. Security, Storage and Data Protection

We handle your information with security and confidentiality standards to provide our users with a safe and reliable environment. We use technology and encryption to maintain the integrity and confidentiality of your information, aiming to protect it from unauthorized access.

As a Data Operator or Controller, InBot uses applications hosted on Amazon servers for its operations, through international data transfer.

Your information is stored on a secure server, and whenever there is a need for identification or provision of confidential information, data transmission between your computer and the InBot website will be carried out through a secure connection.

All information collected on the site will be stored in our database, which may involve automated processes and systemic controls, always observing appropriate security and governance measures. Furthermore, all analyses performed with your individual information will also be done by electronic processing, and the results presented will always be statistical summaries in which your name will never appear.

Personal data will be stored only for the period necessary to fulfill the purposes described in this Policy, respecting legal, regulatory obligations, and InBot's legitimate interests.

After the retention period ends, data may be securely deleted or anonymized.

Security Incidents

In the event of security incidents that may cause relevant risk or harm to data subjects, InBot will take appropriate technical and administrative measures, including communication to competent authorities and data subjects when required by applicable law.

5. Information Sharing

InBot does not sell or transfer your personally identifiable information to third parties.

We may disclose your information to comply with legal, regulatory, and contractual obligations, as well as to protect and exercise your rights and those of InBot. When sharing statistical information is necessary, we use anonymized, aggregated, cookie, or other techniques that do not allow personal identification of users.

6. Maintenance, Deletion and Correction of Information

Requests to update, correct, or delete your information collected under this Privacy Policy can be submitted through our contact channels.

We emphasize that we may retain information to comply with legal, contractual, and regulatory obligations, and to protect and exercise the rights of InBot and data subjects.

7. Definition and Use of Cookies

Cookies are small text files that may or may not be added to the browser of the device used to access our Sites and Applications. These files store and recognize browsing data to ensure the correct functioning of the Sites and Applications and to provide a better browsing experience.

The InBot website uses cookies to recognize the computers that access our site. Through them, we can recognize your preferences and provide personalized content. These cookies are safe, private, anonymous, do not transmit viruses, and are used solely for the benefit of our customers.

In general, browsers (Internet Explorer, Chrome, Firefox, and Opera) are already configured to allow the creation of cookies. You can also specify whether or not you want to be asked before a site places a cookie on your computer's hard drive.

Similarly, you can choose whether or not to allow your browser to accept InBot cookies or any other cookies, and specify different settings for different security zones. It is worth noting that cookies, once accepted, act as your "calling card" — a way to facilitate user identification when connecting to the site.

In this way, we access your account information stored on our computers in order to provide you with a better and more targeted service in accordance with our cookie usage policy.

8. Privacy Policy Review

Changes to this privacy policy may be made at InBot's discretion at any time and changes are automatically updated on the InBot website, with the date of change shown explicitly on the site.

9. Contact

If you have any questions about this privacy policy, you can contact us using the information below.

LAST UPDATED: 2026-05-20

Exercise your data subject rights

Use the request form to review, block, or correct your data in accordance with the LGPD. Choose the processing action, describe your request, and submit it.